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An old PST file that has to be opened again by several colleagues.
It may be that a colleague leaves who has filled an old PST with e-mails that are still relevant. These PST files often have to be opened by several colleagues after the old colleague left. You then need multiple users in a PST file.
To get straight to the point, you cannot open a PST file at the same time. You get an access denied because someone else has already opened the PST.
There are possibilities for a workaround, provided you have the right tools.
Getting multiple users to access e-mails in a PST, the workaround.
There are various options within Exchange.
The most obvious options are:
- Importing the PST file into a new user account (Often the account of the new colleague who takes over the old colleague’s job).
- Create a Shared Mailbox and import the PST file.
Importing the PST into the new user account.
It is fairly simple for a new account. Make sure the PST file is on a file-share, or a location what the new account can access, and then follow these steps:
Go to File.
Click on Open & Export in the menu.
Here are 2 options we can choose.
- I usually go for the Import/Export option.
- You can also open the PST file and copy all the emails you need.
Follow the steps in the Import/Export menu.
Importing the PST into a Shared Mailbox.
The principle is the same for a shared mailbox. You have to open the shared mailbox under a user account.
- When creating the account, make sure that the users have access to the shared mailbox.
- Make sure when importing that you import the emails in a folder of the shared mailbox.
Do you have another creative idea on how to open a PST file with multiple users? Leave a comment for everyone who is looking for this.
Do you have any further questions? Then you can leave a comment as well.