FIX: Startmenu crashing Windows 10 version 2004

Let’s fix the startmenu crashing in version 2004.

This tutorial is about the startmenu crashing in Windows 10 version 2004.

I divided the tutorial in two. The first is a brief explanation and the second contains screenshots. Both steps have the same content.


For the techies among us.

  • Go to Start
  • Search for Scroll inactive windows when I hover over them
  • Disable the feature

For the dummies among us, screenshots included.

  • Go to Start
  • Search for Scroll inactive windows when I hover over them
FIX: Startmenu crashing Windows 10 version 2004
FIX: Startmenu crashing Windows 10 version 2004.

Disable the feature Scroll inactive windows when I hover over them as in the screenshot below.

FIX: Startmenu crashing Windows 10 version 2004
FIX: Startmenu crashing Windows 10 version 2004.

Your start menu should work properly again.


This is from Microsoft Answers.

This post is from answers.microsoft.com.
I have expanded the existing tutorial with screenshots.

If you have questions regarding this topic, feel free to leave a comment.


The post on Microsoft Answers itself.

Ilya Maleki Sedghi Created on May 29, 2020

Start Menu Crashing

This has been happening to me since I updated Windows to version 2004. Every time I try to scroll on the start menu, or try to open a folder in it, it crashes and restarts. I can only go through it by using the alphabet sorting thingy. Please help. I found this in the reliability

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Bas Wijdenes

My name is Bas Wijdenes and I work as a Senior Services Engineer @ Wortell. In my spare time I write about the error messages that I encounter during my work. I am currently occupied with Azure infrastructure and automating with PowerShell.

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